PRIVACY POLICY

This privacy policy applies to
www.jwugraphics.com & the practice of JWU Graphics

Owned by
JWU Graphics

Address
Griffenfeldsgade 17 1tv, 2200 København N – Denmark

CVR/VAT no.
34004579

Phone
+ 45 22327795

E-mail
hello@jwugraphics.com

JWU Graphics is at any time subject to the personal data legislation, and any processing of personal information that takes place in compliance with the Danish Act on the Processing of Personal Data.

JWU Graphics should be regarded as the Data Controller responsible for the information recorded about customers and visitors to the website.

JWU Graphics collects information about you in a variety of ways linked to customer services and your use of its website. This policy describes the type of information we collect, how we process it and who to contact if you have any questions or comments about our guidelines.

We aim to have a fair and transparent data processing.

When we ask you to provide us with your personal information, we will inform you as to which information we are processing about you and for what purpose. You will receive details of this at the time your personal information is collected.

PROCESSING OF PERSONAL INFORMATION

The information we collect and use from private clients includes:
Contact details:

Full name
e-mail
address
phone number
Website traffic data

 

Your personal information will be collected in one or more of the instances below:
  • When you communicate with JWU Graphics via our contact form (Presently not available)
  • When you register to receive our newsletter (Presently not available)
  • When you take part in competitions
  • When you contact JWU Graphics via phone
  • When you contact JWU Graphics via e-mail

 

The information we collect and use from professional clients includes:

Contact details

Full Name
E-mail
Phone number
Position
Website traffic data

 

Company / Organisation details

Address
Website
CVR/VAT no
Main phone number
Main e-mail

 

We store your information for the following business purposes
  • Processing your purchases and inquiries
  • Providing our services
  • Managing your order/project
  • Statistics and analysis
  • Answering your inquiries

 

Our legitimate foundation for processing your personal information is primarily to meet the agreements between you and JWU Graphics.

COLLECTING, PROCESSING AND STORING INFORMATION

We only collect and process personal information about you that is relevant for the purposes defined above, and only store such personal information necessary to run our business.

WE CHECK AND UPDATE PERSONAL INFORMATION

We check that the personal information we process about you is not incorrect or misleading. Since our service depends on your particulars being correct and up to date, please advise us of any relevant changes to your details. You can use the contact information to notify us of your changes.

HOW LONG WE KEEP PERSONAL INFORMATION

Personal information collected through a purchase, via contact form or contact, in general, is kept together with your order for five years from the end of the financial year. This is in relation to cf. Section 10 of the Danish Bookkeeping Act, after which time the information is deleted.

WHO WE SHARE PERSONAL INFORMATION WITH

One.com host our website. One.com uses cookies by default (read more under COOKIES, PURPOSES, AND RELEVANS). One.com, by default, provides our site with an application, which allows us the insights of the site traffic, statistics, number of visitors, e.g. JWU Graphics does not have access to any sensitive data when using this services provided by One.com – but One.com stores your personal data own purposes Read more here.

We entrust your information with third party business partners and operating systems in connection to order handling, administration, and bookkeeping.

 

Main services used by JWU Graphics

one.com
Billys Billing
Wunderlist
Google
Instagram
Pinterest
Hubspot
Skype
Mailbutler
Linkedin
Bear App
Jotta Cloud
Apple Cloud
Toggle
WeTransfer

SECURITY

All services used by JWU Graphics have been protected by two-way protection, where possible.

We protect your personal information and have in-house rules regarding information security preventing unauthorized parties gaining access to or knowledge of it.

IT equipment has been equipped with the latest firewall, anti-virus, malware, spyware, and ransomware, e.g., to ensure protection against unwanted interferences.

 

DATA BREACH

In case of a data breach, we have procedures in place:

JWU Graphics will notify the right authority (in Denmark – DATATILSYNET) within 72 hours.

The notification will minimum contain:

– A description of the nature of the Personal Data breach including, the customer data subjects concerned, and the categories and approximate number of Personal Data records concerned

– Contact information on the Data Protection Officer (DPO) or another relevant contact within JWU Graphics

– We will describe possible consequences regarding the data breach.

– We will describe the measures taken to address the Personal Data breach including, where appropriate, measures to mitigate its possible adverse effects.

We will without undue delay after becoming aware of a data breach relating to Personal Data notify the individuals affected by the breach. The notification will contain the same information mentioned above except the number of individuals affected by the breach.

COOKIES, PURPOSE, AND RELEVANCE

If we put cookies in place, you will be told about their use and the point of collecting data through cookies. Before we place any cookies on your equipment, we will ask for your consent. However, cookies needed to guarantee functionality and settings can be used without your consent.

YOUR RIGHTS

INFORMATION DELETION

You can at any given time request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

OBJECTION TO OUR HANDLING OF YOUR PERSONAL DATA

You have the full right to object to our handling of your personal data. If your object is legitimate, we will make sure adjust accordingly or cease using your data altogether

If you register on our website, we store the personal information provided in the user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.

AMENDMENT OF GUIDELINES

JWU Graphics reserves the right to update and amend the guidelines in this policy. Whenever we do this, we will also correct the “most recently updated” date at the bottom of the document.

RIGHT OF COMPLAINT

If you wish to complain about the processing of your personal information, you can always contact us.

Last updated: 29th of May 2018